Account names must be between 7 and 12 characters and contain only letters, numbers, underscores (_), or dashes (-).
Your account name is defined by your Smart Home Pro and can be used to quickly locate your account in a support situation. It is shown here and on the home page for your convenience.
Your account name is used to uniquely identify your account, and may be required when contacting Customer Support. It is shown on the home page for your convenience.